SIP connection not possible for some devices

Resolved

All SIP endpoints can connect again

Monitoring

Looks like a lot of clients have reconnected. Looks like everything is back to normal. Sorry for the service interruption.

Assessed

After an update of the sip proxies, there seems to be an incompatibility with some devices, which makes SIP connections not work. The update was rolled back, service should restore within the next minutes.

Customers should restart their pascom Client or hardware phones, if it doesn’t recover automatically.

2 Affected Services: