Client Services

Small percentage of clients does not show other users or phone book

Resolved

Found the root cause, to solve it for affected customers (“only” around 10 instances) client connections need a short server side reset. Will be done during night or in case you are affected, you can ask our support for a reset in advance.

Investigating

We investigated a small amount of instances where connected clients do not show users/teams/groups… and/or the phone book. Working on it.